We are pleased to announce that Cascade is upgrading our customer information and billing system to improve the efficiency of our customer service. As a result of this upgrade, you will soon receive natural gas bills that have a new look and offer more detailed information. Your new bill will also contain a new account number.
For a preview of the new bill format, please click on the links below:
 Residential, Commercial, and Small Industrial Customers
Large Volume Customers
You can report a gas leak, carbon monoxide alarm, a line break, or any other gas service emergency, by contacting us at 888-522-1130 24 hours/day. Please do not make emergency requests via email or the Internet. For more information, click here.
Contact Cascade Monday-Friday, 8 a.m. to 5 p.m at 1-888-522-1130. You may also contact Cascade via email at
service@cngc.com during normal business hours.
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We're committed to providing you with a high level of service that you might not expect from your local utility. From our meter readers and service crews to our customer service representatives, all of us are committed to providing you with the highest possible standard of customer service.
Business Services
