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Bill Payment Options

To ensure that payments are applied promptly to your account, we offer five easy methods:

1.

Mail your payment with the bill stub provided with your bill to:
PO Box 990065
Boise, ID 83799

2. Enroll in our Automatic Payment Plan (APP). Your payment is automatically withdrawn from your preauthorized bank account on the day payment is due.
3. Pay by credit card by calling Bill Matrix at 1-877-898-9253.
Bill Matrix charges a convenience fee for this service.
4. Pay by cash, check, or money order at one of our payment locations.
5. Pay online by visiting https://paymentscngc.billmatrix.com.
A convenience fee will be charged for this service.


NOTE: If you are paying on a Disconnection of Service Notice, please contact Cascade Natural Gas at 1-888-522-1130 to let us know that payment has been made.

Budget Payment Plan

To help you budget for your gas bill, we offer a Budget Payment Plan. We will estimate your annual bill based on your usage in the previous year and divide the amount over 12 monthly payments.

Your account will be reviewed every three months to make sure the balance will be as close to zero as possible at the end of the plan year. Any remaining balance will be included in the following year's payment amount. Some customers choose to combine this option with the Automatic Payment Plan for ease and predictability.

Automatic Payment Plan

Take advantage of our convenient, no cost Automatic Payment Plan that will ensure that your monthly natural gas bill is always paid on time, with no stamps to buy, or trips to the post office to make.

When you complete a simple authorization form and enroll in the plan, an electronic payment will be deducted from your pre-authorized bank account and applied to your natural gas account each month. You will continue to receive a monthly bill, and the electronic payment will be made on the past due date of your bill, ensuring that you will always know the exact amount and date of the automatic payment that is made each month.

Electronic transactions are protected by federal regulations and subject to stringent safeguards. Most US banks are eligible. Please contact us at 1-888-522-1130 for more information, or to receive an authorization form.

You may enroll sooner by downloading this authorization form, and entering your information onto the form. Then print and sign the authorization form, attach a "voided" check or savings deposit slip, and mail them to Cascade Natural Gas at 1600 Iowa St., Bellingham, WA 98229.

Please Note

Cascade Natural Gas Corporation will never call you for personal information, nor will we distribute customer information.

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